Contact information

Last Updated: 23 September 2026

Customer Service

For questions about orders, products, shipping, returns or any of our policies, contact:

Email: support@tripbaguk.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM

We aim to respond to customer enquiries as soon as reasonably possible during customer service hours.

Company Information

Trading Name: Trip Bag UK
Legal Entity: HW PAY LTD
Company Number: SC858098
Registered Office: 121 Giles Street, Suite 1A, Edinburgh, Scotland, EH6 6BZ, United Kingdom
Website: tripbaguk.com
Email: support@tripbaguk.com

For customer service enquiries, please use the email address above.